Frequently Asked Questions

1, Quality control
37 production process, 7 steps quality check to promise stable quality and high reliability for you.

2, Do you offer product samples before actual production?
Sure, we can provide a sample for your bulk order test first, the sample fee would be refunded when you put orders.

3, Do you test all your goods before delivery?
Yes, we have a 100% test before each order ships.

4, How soon I can get a price quote?
You can get a quick price quote within a few minutes if you are on live chat with one of our sales representatives and a standard price quote takes just 30-45 minutes and you will have an official price quote in your inbox. Pls leave your email address, thank you.

5, What is the minimum quantity I can order?
For our residential solar battery, the MOQ is 100pcs for each order, pls take care that our quality is 5/10 years warranty.

6, Should the battery be outside or inside?
It is best to have it put underneath a garage or a shed. It should ideally be close to the electrical switchboard as well.
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